Returns & Exchanges Policy

We want you to be fully satisfied with your KitchenAid appliances and tools; if you are not, you may return your purchase within 30 days for a full refund or exchange. Items must be returned in their original packaging with all included accessories to qualify for processing.

1

Initiate Your Return

Visit our online Return Center or contact customer support with your order number to request a Return Merchandise Authorization (RMA).

2

Pack Your Items

Securely place the product in its original box along with all manuals and attachments to ensure it arrives safely at our facility.

3

Attach Shipping Label

Affix the provided prepaid shipping label to the outside of the package, ensuring any previous shipping labels are fully covered or removed.

4

Receive Your Refund

Once our warehouse inspects the returned item, we will process your refund to the original payment method within 7 to 10 business days.

📅

30-Day Window

Return within 30 days of delivery

📦

Free Returns

Prepaid shipping label provided

💳

Fast Refunds

5-7 business days processing